Will the Eddi suit your needs? Here's some FAQs about the myenergi eddi...

The eddi is the most intelligent energy redirector on the global market and is compatible with EVERY immersion hot water system or pool pump on the market

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As you get to know your new eddi EV charger, here are a few questions we get regularly to help you along the way.

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How does diverting this energy to a resistive load benefit me the customer?

Surplus energy that is exported back to the grid can be as high as 80% of the total that is generated in the first place. The eddi can help you use up to 100% of your microgenerated energy, which is completely free!

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How does eddi save me money?

The eddi allows you to store energy as hot water or heat even when you are out. Later on in the day you are able to use this free hot water in the home. Without the eddi you will be paying up to 15.0p per unit to heat your water. You may as well make the most of your own generated energy whilst it’s available.

eddi allows users to self-consume up to 100% of green energy, the eddi can save you up to £250 annually – more if you use electricity to heat your water and home! The higher the price you pay for your energy, be it electricity, gas or oil, the greater the savings will be from your edd

ay Up!

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Do the eddi and zappi work together?

Absolutely, it’s always best to have myenergi products installed together. You can prioritise where the energy goes, eddi and zappi will work together to try and consume as much free energy as possible.

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How much does it cost to install?

As the zappi is a new products on the Australian and New Zealand market we recommend you organise installation through our team. Each of our network of installers has received training for myenergi products and, as we work with them regularly, we can offer cost competitive installation pricing.

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What if I don’t have a hot water tank?

You can still use an eddi if you have an electric microgen system and the following:

– Electric storage heaters (the eddi is compatible with Economy 7 & 10)
– Electric underfloor heating
– Space saving electric heaters
– Any other electrical resistive load up to 3.7kW with a mechanical thermostat

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You can get a fast and easy installation quote by completing the form on this page. 

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Can I use my own installer?

If you wish to use your own installer, they must be a fully qualified electrician. EVolution cannot be held responsible for any issues or failures of any products caused by the installation process. We highly recommend you engage one of our trained and authorised installers such that the Eddi is setup correctly first time. 

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Do you have a datasheet and manual?

Please download the datasheet here and manual here.

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Is the eddi fully compliant with Australian electrical and safety standards?

Yes!

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Will the eddi work with two or three phase power?

Yes, but you will need to engage an authorised installer to set this up for you.

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Will the eddi work with off-grid solar systems?

Yes, but please contact our team to discuss this.

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How many CT clamps are provided?

One CT for each unit.

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How many additional CT clamps do I need?

This depends on whether you'd like to monitor generation and/or battery storage. 

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What do the fast, eco and eco+ modes do?

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Can I carry out a firmware update?

To update the firmware on your eddi, please follow these instructions on the myenergi website.

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Where can I find additional information?

Please visit the myenergi website for more cool stuff and FAQs.

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